All small to medium businesses can benefit from adding Unified Communications and Collaboration to their IT arsenal. The backbone of progress is efficient communication and UC allows companies to seamlessly integrate the various channels necessary to daily operations; email, messaging, virtualized environments, video and web conferencing, etc.
Many IT leaders are reluctant to embrace any one Unified Communications solution because they fear that such a change could leave their company “boxed in” to a certain server model or require an entirely new IT infrastructure to support it. We’re happy to report that these concerns are in large part unfounded, at least when companies choose to deploy a UC solution like Mitel MiCollab.
Mitel MiCollab is a single UC platform that addresses IT department’s concerns about complexity and inflexibility.
- One server for all functionality
- One interface for user deployment
- One management view
- One point of control
- Multiple deployment options including virtualized environments
- Powerful APIs to bring other applications like email and CRM into the user’s communication realm.
In addition to the user-friendly interface, MiCollab offers the most sought-after UC features.
- Audio, Video and Web Conferencing
- Unified Messaging and Speech Auto Attendant
- Teleworker support
- Out-of-the-box compatibility with public cloud services.
With MiCollab, the way you choose to deploy initially is not the end all be all for your company’s business communications future. Like we mentioned, the suite is compatible with public cloud hosting services, but it can also run on a dedicated site specific server, a private cloud or even a hybrid cloud model, depending on a business’s unique needs. And what’s more, it is incredibly easy to move the MiCollab suite to different platforms as your company grows. You may be running your business on a public cloud now, but if in two years you choose to upgrade to a private cloud model, MiCollab will upgrade with you. No need to invest in a new Unified Communications suite.
As an exclusive Mitel partner, BCS offers Unified Communications solutions like MiCollab as well as the latest business phone systems and the very best IT support and outsourcing in Hampton Roads and the Midatlantic region. Call or contact us today to learn more.