StarLeaf for Microsoft
Organizations are increasingly choosing to enhance Microsoft Teams deployments with
secure, feature-rich video. Get your guide to delivering a best-in-class collaboration
solution that goes beyond internal collaboration.
Discover the latest news and information related to business video conferencing systems from BCS Voice & Data Solutions.
Organizations are increasingly choosing to enhance Microsoft Teams deployments with
secure, feature-rich video. Get your guide to delivering a best-in-class collaboration
solution that goes beyond internal collaboration.
With more and more employees from all types of industries all over the world beginning to telecommute, working from home offices, kitchen counters and dining room tables, video conferences have surged in popularity. Once used by remote workers and to stay connected with office locations in other states or countries, video conferencing is now used by schools, entire offices and even fitness studios to stay connected with each other during the COVID-19 crisis.
While some virtual meetings may be casual in nature, staying at home doesn’t mean professionalism has to be left back at the office. Here are a few tips to keep it professional during your next important video conference:
Does your company need to set its employees up for better at-home conferencing? BCS can help you find the perfect solution and dominate your business’ technology in 2020. Give us a call today at (757) 497-3100 or contact us online.
Modern business relies on phone calls, emails, video conferencing and more for the bulk of information transfer. Unfortunately, many employees (and even their CEOs) are apprehensive when it comes to using virtual communication tools. Whether it’s because they’re unfamiliar with the technology or lack efficient and up-to-date tools, this apprehension hurts your bottom line. It’s important to make office communication easy.
If you notice too many dropped calls or missed important messages, it’s for a reason. It’s an employers job to identify and eliminate that reason. Below, we address the common fears employees have about using communication tools and how to fix-it them.
Workers might be avoiding long email strings, chat-oriented apps or conference calls (video and otherwise) because they are unfamiliar with the k proper etiquette on these platforms. Not everyone grew up with virtual communication, so it’s important to ensure employees are comfortable using it.
Write out guidelines and proper procedures when using different mediums and share it with the entire team. That way, no one feels singled out. If you notice there are still some who avoid picking up the phone or cam, suggest role play and coaching as a means to practice.
Not all technology is easy to use, especially complicated office phone systems. So many of us are used to making calls easily from our cell phones, and your staff may be avoiding making or answering calls because they just don’t know how to perform regular actions like transferring a call or conferencing in a colleague! It is a great idea to include a phone system guide in your employee welcome packet. If you still see people experiencing difficulties, it may be time for a different system altogether.
Yes, your office has a chat system, but if it takes too long to send and receive messages, your team won’t use it. Employees steer clear of a system that creates frustration and adds time to their work. That goes for any technology your office uses. It’s imperative to make sure all systems are up to date or they won’t be used. Identify where you need updates with a consultation from BCS Voice and Data. We identify areas where your business can implement better technology to improve efficiency and ultimately help your bottom line.
Your employees’ biggest fear should be the office microwave, not the video conferencing room. BCS Voice and Data can help give your team the tools they need to work efficiently and quickly. Contact us today to learn about our suite of tools to get your team confidently communicating with those around them.
How often do you meet with your highest-paying client? How about your lowest-paying client? Do you meet in person or via phone? Do you interact with touch points in-between meetings? Depending on the products or services your company offers, your answers to these questions may be different. No matter what you do, though, customer service is probably near the top of your priority list.
One easy way to both streamline communication with clients and improve the overall relationship is to integrate video conferencing into the customer-relationship-management mix. Read on for the top 3 reasons that your company should boost its use of video conferencing technology ASAP. Read more
We’ve all been there. It’s 8am and three out of six participants have joined the call. Carl is unable to get through on the line, no one can hear Jennifer, and the office coffee maker is broken. Ok, that last part has nothing to do with the conference call but it definitely makes the whole situation more of a challenge. Read more
What’s the spookiest part of fall? It’s not always Halloween, horror movies or haunted houses. For the business owner or sales manager, losing clients or potential clients from communication issues can be the most frightening. But, how does it happen? Here are some common problems that can scare clients away:
If you’re looking for ways to improve the efficiency of your business and create the best relationships with your clients, it’s time to give BCS a call. Whether it’s remote network monitoring services and IT support, cloud-based phone systems or conference room solutions, our experts are here to improve communication and keep your information safe and accessible. Contact us today at (757) 497-3100 today, or use our online form.
Conference rooms still serve the same purposes they have always served: a huddle room for the exchange of ideas and updates between employees, and a quiet place to communicate with clients. However, with more people working remotely, more companies expanding internationally and more businesses using digital platforms for their businesses, the modern conference room requires technology updates that bring us far, far away from conference rooms of the past.
So, what does a modern conference room need?
Your conference rooms need to have the technology to communicate with employees and clients who can’t be in the office with you. This means that you’ll need a great phone and video conferencing system, and the tools to support them. For instance, a phone system that just makes calls can’t help you keep up with remote employees. Choosing a system that is fully integrated means you’ll spend less time forwarding calls trying to connect to the right person, and more time on the work you’re there to do. Similarly, a video conferencing system is no good if you don’t have desktop or network sharing to make sure everyone on the call is looking at the right information.
Aside from the technology to make conversation and collaboration easy, your conference room should be comfortable! This means making sure your seating is arranged so employees and visitors don’t have to strain to see each other or the presentation in front of them. Make sure the color and lighting in the room is comfortable, but not too comfortable – you don’t want your clients dozing off because of yellow, dim lighting putting them to sleep.
Your company’s message and goals are the most important part of communication and connecting with new clients, but the way you send out your message can have a huge impact. To learn more about the solutions that BCS offers to update your conference room, give us a call at (757) 497-3100, or use our online contact form.
What is your conference call experience usually like? Depending on the technology you use, you might experience audio interruptions, frozen screens, disconnected users, and other annoying limitations. Conference calls, especially video calls, have a mixed reputation, with some business professionals preferring traditional phone meetings because they require less fuss and seem to have fewer issues. Does this sound like you? If so, it’s time to try StarLeaf Breeze.
The StarLeaf video conferencing software is easy to use and provides a great user experience for everyone involved, no matter how far away. If you have remote workers, national or international clients, or hope to have some, StarLeaf is the video conferencing solution for you and your company. Feature rich and adaptable, it’s also incredibly easy to use!
Watch this video for a fun look at the ease and capabilities of the StarLeaf Breeze technology:
https://youtu.be/Pn0NqCNHSfY
Will StarLeaf Breeze suit your needs? Contact BCS Voice & Data to learn more. We can let you experience a free test drive of the technology and walk you through your options. Call us today at (757) 497-3100. We serve clients in Virginia Beach and the Hampton Roads area as well as nationally.
We recently asked one of our StarLeaf Breeze users to share a review of their experience. They went above and beyond and actually created a video review of the video conference system. Here’s what they had to say:
It used to be that company meetings were always held in big, elaborate boardrooms. While full-scale boardrooms are still relevant and necessary for some businesses and industries, many business owners are realizing that meeting-space needs are changing. More workers are telecommuting and the structure of the traditional office is shifting to smaller collaborative teams. Enter the convenience and innovation of the huddle room.
A huddle room is a small room or section of an open space that can support several meeting attendees. It is typically set up with a flat panel display, a small table and AV equipment (camera, microphone and/or virtual communication hub). While we are definitely seeing more huddle rooms in “traditional” offices, they are a very common feature of open offices.
Huddle rooms are the future of meetings thanks to their:
One of the more significant components of a huddle room for most organizations is video conferencing equipment, which just so happens to be our specialty at BCS Voice & Data. Sure, we can help build you a complex, impressive conference room. We can also utilize StarLeaf technology to set up a huddle room that meets or exceeds your business’s needs. Call now for more information at (757) 497-3100.
BCS Voice & Data is growing and we are always looking for talented employees. We believe in hiring top talent, even if we don’t have a current opening. If you’re an experienced IT professional, we want to talk with you and we’re happy to keep our conversation confidential.
We are located near Towne Center, in the central business district of Virginia Beach. We service the entire Hampton Roads area and beyond including – Chesapeake, Hampton, Newport News, Norfolk, Portsmouth, Suffolk, Virginia Beach, and Williamsburg.
BCS Voice and Data Solutions
4540 Bonney Road, Suite D
Virginia Beach, VA 23462
Toll Free: 1 (800) 365-8067
Sales: (757) 497-3100
Service: (757) 490-2650
Fax: (757) 490-8369
Help Desk: (757) 490-2650
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