Avaya Sales & Service
Serving Virginia Beach, Norfolk, Hampton Roads and Beyond
BCS Voice and Data has partnered with Avaya to bring you a business telephone and collaboration solution for businesses of any size. Avaya IP Office and Avaya Cloud Office communication solutions let you simplify the way your business communicates.
With Avaya Cloud Office, choose from 100+ business integrations to customize a true cloud unified communications experience based on your team’s needs, all in one app. Packaged and priced so you can be up and running fast, yet flexible enough to move over in phases.
Go beyond a simple cloud-based phone system. Avaya Cloud Office allows you to:
- Make calls
- Chat via private or group chats and direct-to-phone SMS capabilities
- Plan and join full-suite virtual meetings with complete video and collaboration tools built right in
- Share screens and files
- Manage tasks
- Host virtual team rooms
While everyone is chatting, meeting, sharing—aka, working—your business is running smarter, better, and more aligned. Avaya even offers easy-to-use reporting that lets you see how effectively your communications are working for your business.
Using the Avaya Cloud Office system is a total revolution from the standard business phone system you’re used to. And now more than ever, it’s time to experience the latest in unified communications, including:
Voice & Messaging
Even with tons of ways to connect, there are few communication methods as effective as picking up the phone. Or, get in touch via private or group chats and texting. You can use your Avaya desktop phone or your mobile device!
Easy-to-use reporting tools let you quickly find out how well your communications tools are working for your business. Avaya has built-in reports, and you can create your own dashboard views.
With Avaya IP Office, your small to midsized business has affordable, flexible and powerful choices for business communications. Select the features that are right for you today and add new capabilities as your business grows and faces new challenges. Regardless of the IP Office Edition you choose, you’ll be backed by Avaya and its 100+ year technology heritage of delivering communications solutions that matter to small and midsized businesses.
Here are some key capabilities at a glance.
In the cloud, on premise or hybrid deployments are all supported with IP Office along with the ability to migrate from one to the other when the time is right for you.
Cost saving applications
Built-in audio and video conferencing, Bring Your Own Device (BYOD), and voice and instant messaging streamline support and reduce monthly costs.
Out-of-the-box applications integration
Embed communications in the applications you already have: Salesforce, Google, Microsoft Office 365 and Skype for Business.
Peace of Mind
Highly reliable and secure, IP Office reduces security threats, toll fraud, and down-time through a hardened architecture that has been proven in more than 635,000 businesses.
All-in-one Communications and Collaboration
The Avaya Equinox experience provides a single app for voice, video, messaging, conferencing and calendar and keeps employees productive on any device, from any location.
Complete mobility solutions
Whether your employees are on the road, working remotely, or just at a different location, IP Office’s intuitive tools and apps keeps them engaged, productive and reachable.
Distinctive Customer Contact
IP Office offers integrated voice, web chat, email, FAX and reporting capabilities that allow even the smallest contact center to support sophisticated and satisfying customer interactions.
Scalability (5 to 3,000 Users)
Avaya IP Office grows with you as your business accelerates. Support up to 3,000 users at up to 150 networked sites.
Contact BCS now to learn more about how an Avaya phone system can improve your business communications with employees and clients.