Business Telephone Systems

Servicing Virginia Beach, Norfolk, Hampton Roads and Beyond

BCS, a Virginia Beach based telecommunications company, specializes in finding the best business telephone system for your needs. We have built a reputation for bringing quality telephone products and customer service to the business community in Hampton Roads.

Choosing the Right Business Telephone System

When choosing the right small business phone system, the top objective is improving business efficiency and effectiveness. BCS is committed to using only the best, proven products and applications. We specialize in technologies like VoIP, to provide the most productive communication systems, training and support available.

Our Voice Over Internet Protocol or VoIP service connect your calls to a cloud hosted phone system through an internet connection. This creates a seamless network, with ease of access, no matter where you employees are located. This means everything will work the same in the office on a desk phone, or remote working with a cell phone. It also means you can also grow the number of users without needing additional phone lines.

We are partnered with some of the most trusted brands in industry like Avaya and Mitel. So we can offer the exact phone technology for your evolving needs as a business owner. These include basic calling features call routing, call recording, conference calling and call screening. But also as advanced as instant messaging, video conferencing, and virtual team rooms that all integrate with your business software.

Business Telephone Systems and Services

Voice over Internet Protocol (VoIP)

Avaya Systems

Mitel Systems

Call Center Solutions

Unified Messaging and Collaboration

Attendant Console(s)

Auto Attendant

Business Telephone Technologies

Interactive Voice Response (IVR) Systems and Auto Attendants
Customized Voice Mail Capabilities
Digital Key and Hybrid PBX
Contact Center / Call Queuing
Cloud / hosted / UCaaS Phone systems
IP Phones
Unified Communications as a Service (UCaaS)
Computer Telephony Integration (CTI)
Application Programming Interface (API)
SIP Trunk / PRI Trunk / Analog Trunk
Device as a Service (DaaS)
Unified Communications / Desktop
Collaboration / Presence Management
Ring central / Teams UC

Contact BCS now to learn more about how a business phone system can improve your communications with employees and clients.

Words From Our Clients

We have been a client of BCS Voice & Data Solutions for the last seven years. We purchased a Mitel server and phones. We were pleased with the ease of working with their sales team as well as the extensive training they did at the time of purchase. There service department is responsive and solves issues quickly. I would highly recommend BCS for your telecommunication needs.

Kim PiciFirm Administrator

We recently moved into a new building and hired BCS as our structured cabling and audio/visual vendor. Working on a tight deadline, BCS completed all the scoped work before move-in day! They are top-notch when it comes to network and cabling infrastructure. Our audio/visual systems that were installed are state of the art and work flawlessly. Their service department is amazing as well. I would highly recommend BCS Voice and Data for all your technology needs.

Tina JacobsIT MANAGER EMERGENCY PHYSICIANS OF TIDEWATER

We are very pleased to be working with BCS. The IT guys are always very helpful when we call. We like having our computer and telephone services with the same company. I would highly recommend BCS.

Kay Hughes

I have used BCS on a couple AV and security projects. They have an eye for quality and don’t cut corners. Communication is a big one in my book and they have always been very responsive. Will do business again in the future.

Blake Jones

We have loved working with the IT team at BCS over the past 5 years. Don, Scott, and Dimitri are very helpful and always quick to respond when issues arise. Since we started working with them, our systems at the museum have vastly improved, they provide expert advice, and work very well with all of our staff.

Hermitage Museum & Gardens

We started using BCS for our phone system after a very bad install from another vendor. BCS was able to fix all the issues that the other vendor claimed were “system limitations”. After a while, we started using BCS for IT support. The techs’ level of knowledge is better than our old IT provider who was serving much larger clients. With BCS, we work with the same techs instead of a random help desk, which is a big help because our IT environment isn’t always simple.

Todd Derby

We have used BCS for our multi-line phone system for almost a decade. We have increased from 15 phones to 42, and they have been there through it all. They are very responsive whenever I need something. Their IT people, especially Bill and Dale have always helped me problem solve our phone issues. Thanks BCS!

Janet Pruett

BCS has serviced our company spectacularly for the past 15 years. We’ve had some pretty crazy problems in that time span, and it seems no matter how drastic my self-created issue is, these guys seem to be Johnny on the spot and have someone right around the corner. As the only IT admin at my company, I can say – if I’m either swamped or am getting in over my head, they have me covered on networking, phones, servers, backups, etc. They are even the backup plan for myself in case of the inevitable emergency/illness/vacation! I’d leave a 6th star for the Techs, if I could.

John P.

Business Telephone Systems

Servicing Virginia Beach, Norfolk, Hampton Roads and Beyond

Choosing the Right Business Telephone System

Business Telephone Systems and Services

Business Telephone Technologies

Words From Our Clients

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