Black Friday sale on AVAYA Cloud Office

Don’t Miss This: 25% off & 2 months free on Avaya Office Cloud

Your team needs to be able to work from anywhere. You need a budget-friendly deal. Now you can check both off your list with a Black Friday offer for Avaya Cloud Office!

You’ll keep everyone connected with the ability to call, meet, message, and more—on any device, from any location—all in a single app. The catch? The offer only runs for two weeks.

Act fast!

If you purchase Avaya Cloud Office (or add additional seats) between November 23rd and December 4th, you’ll get:

  • 2 months free + 25% off
  • Avaya J179 phones for free (included)
  • 30-day money-back guarantee

Don’t miss out! Contact us today at (757) 497-3100.

Hampton Roads Chamber of Commerce Mega Mixer

BCS Is Presenting Sponsor or Hampton Roads Chamber Monster Mega Mixer

BCS Voice & Data Solutions is the proud presenting sponsor of this year’s Hampton Roads Chamber Monster Mega Mixer! This is the event of the year that highlights the region’s business community and provides for an excellent networking opportunity.

Come on out and see all of the businesses on display, and be sure to stop by the BCS Voice & Data Solutions table for your chance to win some cool prizes!

Event Details:
When: Monday, October 26th, 2020 (4:30 – 7:30 pm)
Where: The Westin Virginia Beach Town Center
4535 Commerce St.
Virginia Beach, VA 23462

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Digital signs from BCS in Virginia Beach

Let Customers Know You’re Open

With the ever-changing environment around COVID-19, including state and federal regulations, businesses must adapt to keep up. For some, this means updating technology and adding remote phone lines and video conference systems to keep the team connected while working remotely. For others, like restaurants and retail spaces, this means offering curbside pickup, delivery and even creating new online reservation systems for limited seating.

Local requirements are changing almost weekly, and getting the word out online doesn’t ensure every potential customer will see the services you are currently offering. Many stores have settled for outdoor signage letting people know that they are open for business – but what if you could do more?

Digital signage allows you to display any message, at any time. If you are a restaurant offering a rotating menu, or a shopping center where some stores haven’t opened yet, you can show the message you need, and update it as frequently as you’d like as items run out, new retail spaces open or social distance and mask guidelines evolve. However, digital signs can offer more than just sharing a message about menu items or hours of operation. With more businesses trying to minimize interactions between customers and employees, easy-to-clean touch screens are more popular than ever for placing to-go and dine-in orders in areas where indoor seating is allowed.

While digital signage may be a bigger initial investment than a traditional sign, it is more cost-effective over time, especially now as the world moves fast and businesses must keep up to stay open. The cost of printing brochures, menu boards, traditional billboards and posters represents a large part of most marketing budgets. By saving here, businesses can invest more in creating high-quality and compelling content to draw in new customers.

Digital signs from BCS Voice & Data are highly customizable to meet all your advertising and communication needs. We’ll work with you closely to design the perfect solution for your operational requirements and aesthetic tastes.  Contact us today to learn more about options for your business.

Woman returning to office after COVID Va Beach

Re-Opening Your Office After Working Remotely

Depending on which state you live in, you may be thinking about the process of re-opening your offices. Even if you don’t plan on having employees return for another few weeks or even a few months, it’s a good idea to consider what steps to take, and what a new work environment might look like.

Tech Tips

  • If your employees working remotely have been saving files to their own devices rather than a secure, remote network, now is the time to transfer those files to keep them safe and backed up.
  • Not all businesses will be back to their office at the same time – setting up one or more dedicated meeting rooms for video and phone conferences will help you keep in touch while eliminating background noises. Make sure devices in the room can access network resources, if needed.
  • Update your information. When you left the office, did you update your website, Google listing or Linkedin with new hours of operation and phone numbers? Don’t forget to change them back!

Personal Tips

  • It can be easy to feel motivated and work through the entire day once you’re back in your regular office setting, free of the distractions you had at home. Remember to give your eyes (and brain) a break every once in a while.
  • Respect your coworkers by maintaining safety precautions to prevent the spread of germs, and ask that they do the same. Just because it’s been deemed safe to be at work again, doesn’t mean you should stop washing your hands frequently or maintaining social distance.
  • Sanitize your work environment. It’s always a good idea to keep a clean work area, but you may want to take a few extra steps, like wiping down your phone, door handles and other surfaces regularly with a disinfectant. If you’re the owner or manager, be sure to communicate new cleaning processes with all employees.

If your office needs help transitioning back to the office with video conferencing solutions, IT support or network security, contact BCS Voice & Data Solutions today.

Remote worker video system Va Beach

Tips for a More Professional At-Home Video Conference


With more and more employees from all types of industries all over the world beginning to telecommute, working from home offices, kitchen counters and dining room tables, video conferences have surged in popularity. Once used by remote workers and to stay connected with office locations in other states or countries, video conferencing is now used by schools, entire offices and even fitness studios to stay connected with each other during the COVID-19 crisis. 

While some virtual meetings may be casual in nature, staying at home doesn’t mean professionalism has to be left back at the office. Here are a few tips to keep it professional during your next important video conference: 

  1. Choose your background carefully. Rather than displaying the clutter in your home, choose a space for digital meetings that won’t be distracting to others. A plain wall works wonders, and doesn’t have to be your permanent work space. Use a nightstand, end table or even a barstool as a temporary “tripod.” 
  2. Make sure your space is well-lit. Don’t make others in the meeting squint through yellow lighting or a dark room. Set up your space near a window for natural lighting, or supplement with a few LED lamps. 
  3. Practice video conferencing etiquette. Do you have pets and children in your home? Did you start the dishwasher or a load of laundry right before logging into Zoom? Try to eliminate background noises by choosing a quiet space, or muting your microphone when you aren’t speaking. This is especially important in conferences with multiple attendees. 
  4. Pretend you’re in the office – everyone can see you! When you get ready for your meeting in the morning, know you’re getting dressed to go into the office. Yes, no one will be able to see your sweatpants, but it’s always a good idea to be aware of how you come across to others. You will have to see them in person again soon! It’s also easy to get distracted when others can’t see what you’re looking at, but they will notice if you aren’t paying attention. Close tabs and put away your phone before the meeting.

Does your company need to set its employees up for better at-home conferencing? BCS can help you find the perfect solution and dominate your business’ technology in 2020. Give us a call today at (757) 497-3100 or contact us online.

Remote worker access provider Va Beach

Tips for Working From Home

Earlier this month, we shared tips for keeping your video conference professional while working from home. But, what about the hours or days where you don’t have meetings scheduled? How do you keep yourself on-task when working with all of your home comforts just a few steps away from your workspace? Take a look at these tips for working from home: 

Set Boundaries

When you’re working at the office, do you go into work at whatever time you choose? Work in a different office every day? Creating time and space boundaries can help you stay focused on the tasks at hand, rather than putting work off to the side to complete later that night, or on the weekend. It also means that family time will be for family, and weekends will be for relaxing or honey-do lists, instead of trying to get extra work done well past your to-do list. 

Stick to Your Routine

While getting up early and putting on a pair of slacks may not necessarily make you more productive, it can help you stick to a routine and feel a sense of normalcy, despite the changes in your work environment. 

Take breaks

Once you are sticking to a routine, it can also become easy to get sucked into work and continue through lunch. Though you may not be able to run out for a coffee or sandwich right now, taking regular breaks to walk outside and get fresh air, or read a book while you eat lunch can be incredibly beneficial for your mental health. 

Check In

If you’re accustomed to working in a larger office around a lot of coworkers, remember to check in with them. Sometimes even a short conversation with your officemate can inspire a new idea, or help you solve a problem in a way you hadn’t thought of before.

If you need assistance transitioning your workforce to remote connections and network access, the experts at BCS Voice & Data are here to help. 

Keeping Your Wireless Network Secure

Wireless networking means the improved access and availability of data, leading to an overall increase in your team’s productivity. Unfortunately, it doesn’t come without cost. When a wireless network is installed, there are added security risks that come along with it. It’s important to understand and take the appropriate steps to safeguard your data and infrastructure. As your network-integration partner, BCS takes security seriously, guiding you in keeping your wireless network secure. Here are a few wireless networking security basics to start with:

Change default settings.
With a new wireless network, we recommend creating unique usernames and passwords, just as in your personal life. Change the default router network name and password promptly. Often, the default router name contains information about the type of router you have, which hackers use to access network passwords. To further protect your data, make it a habit to update passwords regularly. 

Limit access to authorized users. Keep your wireless network safe by only allowing employees or other approved individuals access. Give visitors and the public a guest wireless network to prevent them from infecting your network with a virus. Consider limiting your wireless signal strength as well, setting it to cover only the areas that need access to your network.

Utilize wireless encryption. Wireless encryption secures your data by requiring users to authenticate themselves when connecting to your network. Multiple encryption protocols are available, so be sure to choose one that works with your router and provides the level of protection you need.

Don’t overlook physical security. Keeping the hardware and equipment of your system safe is just as important as protecting your wireless data. Place all network equipment, including routers, access points, adapters and range extenders out of sight and secured from the public and visitors. For extra security, lock equipment in a cabinet or consider video surveillance options.

As a full service wireless networking provider, BCS provides uncompromised security of your data and infrastructure. Call us at (800) 365-8067 to learn how we can assist you with your wireless networking needs. 

Cyber Security experts VA Beach

Common Cybersecurity Myths Busted

It’s easy to say “it won’t happen to us,” but cybersecurity is something that every business, large or small, needs to take seriously. It’s easy to underestimate cyber dangers if you believe certain myths that surround them. So, let’s take a look at some cybersecurity lore and why it isn’t always correct. 

Myth: We’re too small; no one will hack us. 

Small does not mean safe. No matter what it’s size, your company is a target for hackers. In fact, many hackers will purposely search for small businesses, correctly betting that they don’t have a secure network in place. Unfortunately, small does mean your company is hurt more significantly. As reported in Forbes, the average cost of an attack is more than $200,000!  That puts 60 percent of small companies out of business within six months of a cyberattack.

Myth: Anti-virus software and a firewall is enough security.

Cybercriminals are increasingly sophisticated. That makes it important to have multi-layered security protecting your data. In addition to the traditional end-point security of firewalls and anti-virus software, consider other measures like two-factor authentication, data monitoring and encryption software. While there is no perfect cybersecurity solution, make it your goal to have systems in place that allow for a quick reaction and comprehensive damage control.

Myth: You know right away if your computer is infected.

Gone are the days when slow loading times and non-stop pop-up ads were the obvious indicators of a virus. Today’s malware is stealthy and  hard to detect as hackers control webcams, access sensitive information or use an infected computer to attack other targets.

Myth: Cybersecurity is a technology issue only.

While your IT department or contractor plays a large role in keeping your data safe, employee education is critical when it comes to cybersecurity. Employees, rather than technology, are the most common entry point for hackers. Make sure internal cybersecurity training occurs at least once a year and covers topics such as phishing scams, password best practices and the ins and outs of wireless networks. 

 BCS Voice & Data Solutions works with its customers to provide guidance and support for implementing the most up-to-date cybersecurity practices. Call us today at (757) 497-3100 to discuss how we can assist you in creating a cybersecurity plan that is right for you. 

Phone system for office va beach

Fighting Bacteria In the Office

Most work environments are an easy place for germs to gather. Large offices, warehouses and schools have hundreds of employees interacting on a daily basis. With an extended cold and flu season among us, companies should take extra measures to ensure their employees are safe and healthy.

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