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Unwrap the gift of knowledge: 5 free AI courses by Microsoft

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Happy holidays! With the holiday season in full swing, you should be enjoying some well-deserved downtime. But what if I told you that you could make the most of your few days off from your business and prepare to seize the AI opportunity in 2024?

The world of AI is booming, rapidly transforming industries, and redefining how we do business. In fact, according to PwC, AI could contribute up to $15 trillion to the global economy by 2030.

Microsoft has released five free courses on AI that you can take advantage of during your time off.

An Introduction to Artificial Intelligence

Let’s begin with the basics. This course helps you grasp the key concepts in AI. It’s designed for anyone and everyone, regardless of their technical background. By the end of this course, you’ll have a solid understanding of what AI is and how it can benefit your business.

You can find it here: https://www.linkedin.com/learning/introduction-to-artificial-intelligence

What is Generative AI?

Once you’re comfortable with the basics, dive into the world of generative AI. This course covers the fundamentals, including what it is, how it works, different models, and future predictions and implications. You’ll learn how generative AI can be used to create new content and ideas, opening exciting possibilities for innovation and creativity in your business.

You can find it here: https://www.linkedin.com/learning/what-is-generative-ai

Generative AI: The Evolution of Thoughtful Online Search

This course takes a deeper look at the core concepts of generative AI-driven reasoning engines and how they differ from traditional search engine strategies. With a better understanding of these concepts, you’ll be able to leverage the power of AI to improve your online search capabilities, making your business more efficient and effective.

You can find it here: https://www.linkedin.com/learning/generative-ai-the-evolution-of-thoughtful-online-search

Streamlining Your Work with Microsoft Bing Chat

Chatbots are revolutionizing the way businesses interact with their customers. This course helps you discover the power of chatbots and how to use them effectively. Learn how to streamline your customer service, automate routine tasks, and provide a better user experience with the help of AI-powered chatbots.

https://www.linkedin.com/learning/streamlining-your-work-with-microsoft-bing-chat

Ethics in the Age of Generative AI

Finally, this course addresses one of the most pressing issues in AI – ethics. As AI continues to permeate every aspect of our lives, it’s crucial that we consider the ethical implications of using these tools and products. This course will guide you on how to navigate these complex ethical issues, ensuring that your use of AI aligns with your values and principles.

You can find it here: https://www.linkedin.com/learning/ethics-in-the-age-of-generative-ai

Make the most of these free courses to help you stay ahead of the curve, enhance efficiency, build trust with your customers, and unlock new opportunities.

I know you want to kick back and relax for the next few days, and you should! But when you hit that no-man’s land between Christmas and New Year and you start to forget what day it is, this is a great investment of your time.

What are you waiting for? Oh, right, the turkey…

New! A better way to find Chrome extensions

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If you use Google Chrome, you’ll love this. Google has just rolled out a game-changing update that’s going to make your browser more powerful than ever.

It’s the revamped Chrome Web Store, featuring a fresh design and exciting new features.

Now, if you’re like me, you’ve probably spent more time than you’d care to admit sifting through the Chrome Web Store in search of the perfect extensions for your browser. Those days of endless scrolling and hunting for that elusive add-on are officially over.

First off, they’ve introduced new categories to help you quickly find what you need. Whether you’re shopping, looking for productivity tools, or are just in the mood for some entertainment, there’s a category for you. And the cherry on top? There’s now a dedicated section for AI-powered extensions.

These AI-powered extensions are not to be underestimated. Many of them integrate popular chatbots and even some of the best ChatGPT extensions available. Imagine having your own virtual assistant right in your browser, ready to answer questions, provide recommendations, and assist with various tasks.

And it doesn’t stop there. Google has also included a ‘suggested extensions’ section that tailors recommendations based on what you’ve previously downloaded.

There’s an ‘Editors’ spotlight’ section which promises to showcase up-and-coming extensions you might have otherwise missed.

Navigating the Chrome Web Store has become even more intuitive. The search bar has moved to the top-right corner of the screen, and Google has enhanced its capabilities. You can filter by all items or focus on featured extensions and themes, making it a breeze to find exactly what you want.

In the top-left corner, you’ll find the Extensions tab to dive deeper into add-ons for your browser. Fancy changing the look of Chrome? Simply navigate to the Themes tab. Customization has never been this easy.

While this new Chrome Web Store update is undoubtedly exciting, let’s not forget about the importance of staying vigilant when it comes to browser security. Here are a few reminders:

Monitor downloads to make sure they’re safe and relevant
Never download extensions from third-party websites
Make sure everyone in your business is aware of and follows the correct security measures.
Regularly update Chrome and your extensions and educate your team about the importance of strong passwords and safe browsing practices.
If you’d like help finding even more productivity-boosting tools for your business, get in touch.

You’ve heard of Copilot… but what is it?

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What if we told you your business could have its own personal assistant that’s always ready to help, can answer virtually any question, and even change system settings on your devices?

It might sound too good to be true, but thanks to Microsoft’s innovative new AI chatbot, Copilot, it’s a reality.

Imagine this: You’re busy. Your day is packed with meetings, and you need to quickly find information or change a setting on your device. What do you do?

Instead of panicking or wasting time you don’t have, just ask Copilot.

It’s the new kid on the block, replacing Cortana as Microsoft’s go-to AI assistant. But what makes Copilot stand out from the crowd? Well, it’s built into the Microsoft Edge browser and integrated directly into Windows 11, allowing it to perform a broader range of tasks than ever before.

Ever tried to find a specific setting on your device and ended up lost in a sea of menus? With Copilot, you can simply ask it to change the setting for you.

But Copilot isn’t part of the operating system. It’s more like a bonus feature of the Microsoft Edge browser that’s been cleverly disguised to look like a native part of Windows 11.

When you summon Copilot, a sidebar appears from the right, revealing an interface identical to Bing Chat’s web version. Here, you can set your conversation style and ask questions on virtually any topic. From “Make me a picture of a tropical beach with palm trees” to “Create a five-day itinerary for my business trip in March,” Copilot is ready to assist.

The best bit? Copilot understands context, meaning you can ask follow-up questions without repeating specific keywords. It’s like having a conversation with a real person.

You can also use Copilot to get answers from any page on Microsoft Edge. Simply ask something like, “Give me a summary of the page I have opened on Microsoft Edge,” and Copilot will scan the webpage content and respond accordingly.

So, what’s the catch? Well, the preview of Copilot in the Windows 11 2023 update doesn’t reflect the final product that Microsoft plans to roll out. But they’re continually polishing the interface and will be adding more features in future updates.

While it might still be finding its feet, there’s no denying its potential.

If you’d like a hand navigating Copilot, or any other productivity tools, get in touch.

It’s time to say goodbye to traditional passwords

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Did you ever imagine a world where the lengthy, complicated passwords people often forget would become a thing of the past?

It seems that day might be arriving sooner than we anticipated.

Google has officially made Passkeys the default sign-in method for all personal accounts on its network, signaling the beginning of a new era in online security.

What’s a Passkey, you ask?

It’s the next big thing in internet safety. And as a business owner with staff, you should pay attention to this game-changing innovation.

Here’s everything you need to know.

What are Passkeys?

Imagine logging into your account using just a four-digit PIN or your biometric data like fingerprints or facial recognition. That’s precisely what a Passkey is.

Simple, isn’t it?

But don’t let the simplicity fool you. This new technology significantly reduces the likelihood of having your credentials stolen or your account taken over by cyber criminals.

How do Passkeys work?

Creating a Passkey is easy. Head over to Google’s official Passkeys website, create a PIN or connect your biometrics (fingerprint or face), link your smartphone, and you’re done.

Just remember, your PC needs to run at least Windows 10, or your Mac should have macOS Ventura or above. And on your phone, you need Android 9 or iOS 16.

As of now, this tech works only on Microsoft Edge, Safari, and Google Chrome browsers.

What are the benefits of Passkeys?

According to Google, 64% of people find Passkeys easier to use than traditional login methods.

Not only are they simpler and more secure, they’re also faster. Logging in with a Passkey is 40% quicker than using a regular password.

What’s next?

Google’s decision to make Passkeys the default sign-in method is just the beginning. The tech giant is already working with select partners to make this new login usable across Chrome and Android. It’s already available on Uber and eBay, with plans to expand to WhatsApp soon.

So, it might be wise to start thinking about how Passkeys can benefit your business. After all, Google could soon roll out this feature for business accounts too.

Meantime, if you’re not quite ready to embrace Passkeys, you can still opt-out. Just head to the Sign-in options page, find “Skip Password When Possible”, and toggle off the switch.

We’d recommend you give it a try and see how much easier – and more secure – it can make things. And of course, if you need any help, get in touch.

Are you using the all-new Teams yet?

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Microsoft is rolling out a brand-new version of Teams, its video conference, collaboration, and chat platform. We’re being promised a faster and easier way to work. And we all could use a bit of that, couldn’t we?

The new Teams is like the superhero of apps for Windows and Mac. It’s faster than a speeding bullet… well, at least twice as fast as the classic version. Plus, it’s on a diet, using up to 50% less memory and disk space.

Microsoft went back to the drawing board to reimagine it, make it simpler and more flexible. Now Teams:

Plays better with third-party apps
Is happier calling phones outside of Teams
Gets you into meetings quicker than you can say “not another meeting”
This pumped-up version of Teams uses some tech which allows it to share resources with your browser. That reduces how much memory and disk space it needs.

And the initial test results? Teams is twice as quick when loading the app, joining meetings, and switching chats and channels.

This isn’t just for businesses using Windows. Teams on Mac is also getting this performance boost.

Microsoft promises this update will be a game-changer for your productivity. They’ve improved the user interface, adding in a “mark all as read” feature in activity.

Plus, they’re introducing Copilot, an AI assistant that can summarize key points from your chats and calls. Sort of like having your very own personal assistant, just without the coffee runs.

Are you ready to switch to the new and improved Teams? It’s rolling out now. Look at the top left corner of your Teams app… if you see “try the new Teams”, then you can flick the switch and try it out.

If you need help with Teams for your business, get in touch.

Get ready for another game-changer from Teams

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Picture an AI-enhanced experience that streamlines your business communication and improves overall productivity to unprecedented levels.

Sounds a little like science fiction, right? But with Microsoft’s latest announcement, this future is closer than you think.

Microsoft Teams is launching an ‘AI library’ that promises to revolutionize our Teams experience.

The goal?

To empower developers to integrate Large Language Models (LLMs) into their Teams apps. The most famous LLM right now is ChatGPT.

You might wonder how that will help your business. Well essentially, it could mean you have a sophisticated AI at your beck and call during your Teams meetings.

The AI library, rolling out right now, will provide developers with a suite of code functionalities making it easier for them to integrate LLMs into their apps. This means creating Bots, Message Extensions, and Adaptive Cards for more engaging conversational experiences will be a breeze.

Microsoft assures us that the AI library will also aid the seamless migration of existing Bots, Message Extensions, and Adaptive Cards functionalities into Teams.

Isn’t this the same company that gave us the Copilot tool? Yep! Back in March 2023, Microsoft introduced GPT-4 integration across Microsoft 365 with its Copilot tool, which can whip up emails, compile reports, and, as Microsoft claimed very grandly, “rediscover the soul of work”. Who knew AI could be so poetic?

And let’s not forget the recently unveiled tool which uses AI to generate meeting notes, suggest follow-up actions, and even provide timeline markers for instant access to relevant parts of a call.

Microsoft Teams is on a mission to redefine our experience with AI. This isn’t just about making our lives easier; it’s about unlocking new possibilities for productivity and efficiency. Honestly, we can’t wait to see what the new AI library will bring.

If you need help getting more from Teams across your business, get in touch.

Are you ready for Windows 11 to get even better?

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As if Windows 11 wasn’t already packed with enough goodies, it’s about to get even better.

Are you ready for a major upgrade to your favorite tools included with the operating system?

First, let’s talk about the Snipping Tool. This humble screenshotting tool has been quietly serving us for years, capturing our screens one snip at a time. But now, with a new text capture and recognition capability, called ‘Text Actions,’ we’re looking at a drastic game-changer. You can copy and paste text straight from a screenshot. No more typing out information from an image like a caveman (or a more modern version of a caveman anyway).

And that’s not all. A new ‘Quick Redact’ function, lets you hide sensitive information right in the screenshot. Gone are the days of awkwardly scribbling over confidential data with a digital marker.

With integration from Windows 11’s Phone Link feature, your Android devices and PC are going to be best friends too. Syncing will be so much easier.

Now, let’s talk about the Photos app. Just when we thought it couldn’t get any better, Microsoft pulls another rabbit out of the hat. Based on community feedback – yes, they do listen to us – the Photos app is getting a makeover complete with a new Background Blur option.

Want to make your subject pop by blurring out the background? No problem. Need to control the intensity of the blur or select specific areas to blur? They’ve sorted it.

The new ‘Content Search’ capability for photos backed up on OneDrive is a game-changer as well.

Ever wished you could search for a photo based on its content? Wish granted! Using intelligent image detection software, Microsoft will now scan and label your photos with searchable tags. And yes, you can also search for photos based on location, across local files, OneDrive, and even Apple’s iCloud. That’s right, iPhone users haven’t been left out.

Now, we know some people are still smarting from the changes to the Windows 10 Photos app, notably the removal of the Video Editor feature. But it looks like Microsoft may be making amends. The vague mention in Microsoft’s announcement that “Edit and Create Video options are now easily accessible at the top of the gallery view” suggests some video editing functions might be heading our way. We’ll just have to wait and see what that means.

As we eagerly await these updates, one thing is clear: Microsoft is not resting on its laurels. They’re working tirelessly to make our lives easier one update at a time. I’m thrilled, and as a business owner, you should be too. After all, who doesn’t love a good upgrade?

If you’d like to get started with Windows 11 or need a hand spreading its productivity features to your team, we can help. Get in touch.

The end of an era: Goodbye WordPad

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Can you believe it? After 30 years of faithful service, Microsoft is finally pulling the plug on WordPad. The app that debuted with Windows 95, and lets you open a .doc file if you don’t have Word installed, is being shown the door.

But why now and what does it mean for your business?

Microsoft recently announced plans to stop updating WordPad and eventually remove it from Windows altogether. It was a quiet reveal, and it’s unclear when this will happen, but it’s in the works.

Let’s be honest though… how many times have you accidentally opened a document in WordPad when you were aiming for Notepad?

Notepad is what you use for plain text. WordPad is more like a word processor. Everyone gets them confused.

Could this common mix-up be the reason behind WordPad’s impending demise? Or perhaps Microsoft is trying to nudge more people towards paying for Microsoft Word, a key part of its Microsoft 365 suite.

In an excerpt from Microsoft’s recently updated Windows deprecated features list, they recommend using Microsoft Word for rich text documents and Windows Notepad for plain text documents. So, in other words, “WordPad who?”

But let’s not get too sentimental here. As a lifelong Windows user, I can confess that I’ve mostly opened WordPad only by mistake. And if it does vanish, I won’t be losing sleep. There are plenty of other word processors out there, and I’m quite fond of Word.

However, if you’re a diehard WordPad fan, don’t despair just yet. Microsoft is asking for feedback via the Windows Feedback Hub app. So, if there’s an outpouring of support, who knows? Maybe Microsoft will reconsider and allow WordPad to stick around, even if it’s just as an optional, rarely-updated app from the Microsoft Store.

If we can help you discover the best apps for your business, get in touch.

Here’s how cyber criminals try to hack your accounts while you sleep

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Have you ever felt frustrated by the flood of notifications from your multi-factor authentication (MFA) app?

Well, cyber criminals have too. And they’re taking advantage of “MFA fatigue” to try to gain access to your sensitive business data.

MFA is essential for keeping your data secure. It adds an extra layer of security to your apps and accounts by asking you to verify your identity in two or more ways, such as a password and a code sent to your phone.

The constant alerts can be overwhelming though.

Attackers know this and will bombard employees – sometimes in the middle of the night – with a constant stream of MFA notifications. Which makes it more likely someone will authenticate a login attempt through frustration, tiredness, or just to get the notifications to stop.

But now there’s a new weapon in the fight against MFA fatigue.

Microsoft Authenticator has introduced number matching as a way of making sure your MFA notification is from the correct login attempt, preventing cyber criminals from taking advantage of notification fatigue.

How does number matching work?

When you receive an MFA notification, the app will display a randomly generated number. You then need to input this number to authenticate the login attempt and prove you’re not a cyber criminal trying to access your business data.

That’s not all. Microsoft Authenticator also allows for biometric authentication, which means you can use your face, fingerprint, or other unique physical features to prove your identity and combat the threat of MFA fatigue attacks.

With these security measures in place, your business can stay ahead of cyber criminals and keep your sensitive data better protected.

If you already use Microsoft Authenticator, number matching is ready to use. Simply make sure your app is up-to-date, and you’ll be protected.

If you use another MFA system and want to look at how to make your security better or easier, we can help. Get in touch.

Published with permission from Your Tech Updates.

See if your email has been stolen

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Find out if your business is being targeted by hackers.

Using this tool you can see if your e-mail or phone number has been compromised.

Make sure to enter your mobile number in international format, such as 14841234567.

This is powered by Have I Been Pwned.

If your data has been compromised, it’s possible cyber criminals have used it to attempt to access your systems.

Please contact a cyber security specialist immediately. We can help.