by Dimitri Kokolis | Mar 19, 2019 | IT Support
On Wednesday, March 13, Facebook, as well as its subsidiaries Instagram and WhatsApp, experienced an unprecedented eight-hour long outage that caused many of their 2.3 billion monthly users to settle into an entire workday without a complete social media feed. While...
by Dimitri Kokolis | Feb 22, 2019 | Industry News, IT Support, IT Tips
Did you know that BCS was founded “way back” in 1983? We started by offering business telephone systems and structured cabling (services and products that are still important parts of our business). We grew through the 80s and 90s and evolved alongside the rapidly...
by Dimitri Kokolis | Feb 10, 2019 | Conference Call Solutions, Video Conferencing
How often do you meet with your highest-paying client? How about your lowest-paying client? Do you meet in person or via phone? Do you interact with touch points in-between meetings? Depending on the products or services your company offers, your answers to these...
by Dimitri Kokolis | Jan 25, 2019 | Business Phone Systems, Conference Call Solutions, Video Conferencing
We’ve all been there. It’s 8am and three out of six participants have joined the call. Carl is unable to get through on the line, no one can hear Jennifer, and the office coffee maker is broken. Ok, that last part has nothing to do with the conference call but it...
by Dimitri Kokolis | Jan 15, 2019 | Digital Signs, Industry News, IT Tips
In December 2018, several McDonald’s restaurants in the U.K. faced an embarrassing PR crisis when a group of researchers discovered some unseemly bacteria on the screens of touch-based ordering kiosks. McDonald’s responded quickly by disinfecting those screens and...