Should You Outsource IT Support?

What are your biggest barriers to productivity and progress as a business owner? If you’re like most people, technology issues are near the top the list. Whether it’s a hacked server or the time and energy required for keeping software and hardware up to date, some people find that there simply aren’t enough hours in the day to effectively keep IT management in house.  This is especially true for small businesses with smaller staff sizes. One effective solution that many companies take advantage of is IT outsourcing and management. Would it be a good fit for your business? Consider these factors.

  • The size and skill diversity of your team. Like we implied, businesses with fewer employees tend to put many hats on each of those employees.  If the person replacing the toner in the copier is the same person you call when the network is down, you may benefit from outsourcing those network related tasks.
  • The extent of your IT needs.  Do you only have a few computers and a basic business phone system or is your situation more complex? If you have intricate structured cabling or require an enterprise-level cloud environment, outsourcing could help free up precious time.
  • The potential for a hybrid IT management strategy. When making IT support decisions, business owners sometimes take an “all or nothing” approach by default. Either they keep it all in house or outsource all technology and network related tasks. This doesn’t have to be the case. In fact, many of our clients thrive by hiring us to work with their IT staff.

What Can BCS Voice & Data Handle for You? 

At BCS, we tailor our IT support services to each company’s unique needs. Some of these services include:

  • 24/7 network monitoring
  • Priority queuing
  • Server maintenance
  • Onsite hardware maintenance for clients in Virginia Beach and beyond
  • Anti-Virus updates
  • Backup monitoring
  • Periodic security audits

Call BCS at (757) 497-3100 today to learn more about how we can help your business run more efficiently and with a greater degree of security.