BCS Provides Business Phone System Sales, Installation, Support and Service

Best Cordless Business Phones for Retail

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Calling all retail managers! With Christmas less than a week away, we’re sure that you are experiencing more than your fair share of stress and long hours, but we have some advice that may change the way you do business in-store (and hopefully take some stress out of the equation in 2014).

How do you handle in-store communication? Expensive cellphones? Hardwired cordless phones?  Consider transitioning to one of the business phone systems in Mitel’s IP-Digital Enhanced Cordless Communication (IP-DECT) arsenal. These cordless business phones connect over a wireless network and provide all the features of complex desktop phones with all the convenient portability of traditional cordless units.

And since no two companies’ communication needs are exactly alike, Mitel offers several different cordless phone units. All cordless business phones run on the the Mitel IP-DECT System for on-premises wireless communication.  As a certified exclusive Mitel partner, BCS Voice and Data Solutions is happy to offer this technology to SMBs in Virginia Beach, Virginia and beyond. These Mitel cordless units are two of our favorites.

Mitel MiVoice 5603 Wireless Phone

The Mitel Mivoice 5603 Wireless phone is perfect for small businesses that need a low-cost, basic cordless phone that though simple, is maximally reliable.The 5603 offers plenty of features to streamline the way your employees communicate with each other and the outside world. 

  • Customizable Graphical User Interface (GUI)
  • Phonebook with up to 500 entries
  • Speakerphone
  • Six languages
  • Vibration alert
  • High-quality voice
  • Call list with 25 most recent calls
  • Excellent battery life: 16 hours (talk) and 180 hours (standby)

Mitel MiVoice 5610 DECT Handset

For businesses that need to accommodate more users with more features, we give you the Mitel MiVoice 5610 handset with stand. This wireless handset operates much like a cellphone and offers all the features of the 5603 phone and more.

  • IP DECT Stand that supports up to 8 handsets and three simultaneous calls
  • Stand accommodates MiVoice 5312/5324/5320/5330/5340 and 5360 IP Phones
  • Handset with vibrant color display and adjustable brightness
  • Teleworker support
  • 9 Customizable polyphonic ringtones
  • Battery life: 8 hours (talk) and 240 hours (standby)
  • Multiple language support
  • MiVoice Business & MiVoice Office support
  • Has an operating range of up to 150 ft indoors and 300ft outdoors

Don’t be tethered to the desk by your business phone system. Give your employees the mobility and technology they need to get the job done. Call or contact BCS today to learn more about our cordless business phones and other business phone systems.

Unified Communications. Bringing People Together During the Holidays and Everyday.

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All small to medium businesses can benefit from adding Unified Communications and Collaboration to their IT arsenal. The backbone of progress is efficient communication and UC allows companies to seamlessly integrate the various channels necessary to daily operations; email, messaging, virtualized environments, video and web conferencing, etc.

Many IT leaders are reluctant to embrace any one Unified Communications solution because they fear that such a change could leave their company “boxed in” to a certain server model or require an entirely new IT infrastructure to support it. We’re happy to report that these concerns are in large part unfounded, at least when companies choose to deploy a UC solution like Mitel MiCollab.

Mitel MiCollab is a single UC platform that addresses IT department’s concerns about complexity and inflexibility.

From Mitel:

  • One server for all functionality
  • One interface for user deployment
  • One management view
  • One point of control
  • Multiple deployment options including virtualized environments
  • Powerful APIs to bring other applications like email and CRM into the user’s communication realm.

In addition to the user-friendly interface, MiCollab offers the most sought-after UC features.

With MiCollab, the way you choose to deploy initially is not the end all be all for your company’s business communications future. Like we mentioned, the suite is compatible with public cloud hosting services, but it can also run on a dedicated site specific server, a private cloud or even a hybrid cloud model, depending on a business’s unique needs. And what’s more, it is incredibly easy to move the MiCollab suite to different platforms as your company grows. You may be running your business on a public cloud now, but if in two years you choose to upgrade to a private cloud model, MiCollab will upgrade with you. No need to invest in a new Unified Communications suite.

As an exclusive Mitel partner, BCS offers Unified Communications solutions like MiCollab as well as the latest business phone systems and the very best IT support and outsourcing in Hampton Roads and the Midatlantic region. Call or contact us today to learn more.

 

Business Phone Systems? Don’t Trust Just Anyone.

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When it comes to business communications and modern phone systems, there are plenty of options to consider–so many that it can get overwhelming (See: Looking for a New Business Phone System: 10 Terms to Know). As a business owner, you are making an important investment in your future and the future of your employees. How do you choose the right phone system, and perhaps more critically, how do you choose the right communications provider? To answer the first question, check out “Mitel Business Phone Systems: Which One is Right for You?“. To answer the second question read on.

Top 5 Qualities to Look for in a Business Phone System Provider

1. Confident and knowledgeable about the products they sell. Many business communications companies leave it entirely to the consumer to research, compare and learn the ins-and-outs of a new business phone system. These companies act like little more than a middle man for phone system manufacturers and place little stock in the products. Choose a provider that loves what they do and is passionate about what they’re selling.

2. Offers reliable ground support. What’s the use of spending a great deal of money on a new phone system if installation and user training is disjointed and sub-par thanks to a provider headquartered across the country or even overseas? System installation, training, maintenance and repair should be a breeze for the client. Choose a provider that is geographically close and makes IT support top priority.

3. Provides knowledge and expertise in the broad spectrum of business communication issues. These days, a company’s communication strategy is anything but simple. The phone system is tied to the Internet service is tied to the cloud is tied to the private network is tied to the cabling.….you get the picture. Choose a provider that understands and is able to address the complex mechanics of the latest advancements in information technology.

4. Understands local challenges and circumstances facing your business.  Much like using a communications company with on-point ground support, we recommend joining with a local or regional company to manage your communication needs. Choose a provider that knows what you’re up against and can integrate that knowledge into its technology recommendations.

5. Is as invested in your company’s success as you are. Pretty self-explanatory. Choose a provider that does more than drop a phone system in your lap and collect their money. Choose a provider that wants to see your company grow, evolve and come out on top.

At BCS Voice and Data Solutions, our mission is “to provide our clients consulting, hardware, and services that maximize the value and effectiveness of their business technology,” and to do so with the previous five qualities constantly in mind. If you are in Hampton Roads, Virginia or the Mid-Atlantic region and are in the market for a new business phone system, unified communications solution, or IT support and outsourcing, contact us today.

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