VoIP Helps Hotels Provide Better Customer Service for Guests

by Dimitri Kokolis | Nov 20, 2012 | BCS News

Due to the popularity of mobile phones, many hotel managers may be concerned over the plummeting hotel telephone service revenue. The best way to compensate for this loss in revenue is to take advantage of Voice-Over-IP Telephony (VoIP). It puts phones on the bottom...

BCS Named 2012 Platinum Mitel Channel Partner

by Dimitri Kokolis | Sep 10, 2012 | BCS News

BCS Voice & Data Solutions has been named a Mitel Platinum Business Channel Partner by Phil Keenan, Executive Vice President of North American operations for Mitel. The recognition of superior business performance, technical expertise and customer satisfaction is...

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Google Rating

4.9

Based on 27 reviews

BCS Voice & Data Solutions

4.9

review us on See all reviews

Robin Villers

1713890866

Great company!!! We are in the middle of a renovation and John and Jim came out immediately and worked with our contractor to reposition the box/wiring. Awesome guys….awesome company!!!

jeanette Dominguez

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Killian Zimmerman

1671034584

Our HUGE office/warehouse only had an access point and three poorly done data runs, and we needed coverage and cameras throughout the business. Because of the building size, BCS ran fiber for us, ran ethernet cable, and installed cameras and access points. These guys got everything done quick and made sure we were happy with the finished product.

Dawn Kennedy

1670958899

We have been very pleased with BCS- they are very responsive, even on weekends.

Tracey McCleary

1634651248

BCS was contracted by the Bionetics Corporation to run new fiber as well as a cable rework between 2 floors. We are very happy with the work that was done and the professionalism we encountered. I would highly recommend BCS for your data needs.

Schene Groom

1634583029

Highly recommend BCS. They understand the intricate needs of a structured cabling environment and provided us one ahead of schedule. Their work was extremely neat and clean. Photos could be used in a standards magazine!

Nick Guthrie

1613142619

We work with BCS all the time, from cabling to phones and video conferencing. Fair prices and good work.

Janet Pruett

1608221086

These guys are great!!! Bill always has my back, even when I created the problem!!!

Kay Hughes

1598826540

We are very please to be working with BCS. The IT guys are always very helpful when we call. We like having our computer and telephone services with the same company. I would high recommend BCS.

Hermitage Museum & Gardens

1597767653

We have loved working with the IT team at BCS over the past 5 years. Don, Scott, and Dimitri are very helpful and always quick to respond when issues arise. Since we started working with them, our systems at the museum have vastly improved, they provide expert advice, and work very well with all of our staff.

Lisa Candella

1597757836

I work mostly with Don and Scott at BCS. Great guys to work with - knowledgeable, dependable and always helpful. Great customer service and skills provided! Highly recommend!!!

Polly Boyd

1597422539

BCS does it all! They are a phenomenal organization that takes customer service to the highest possible level. I work for a large medical practice and they have provided exceptional service to my organization for MANY years. You will be more than satisfied with their knowledge, expertise, professionalism and their dedication to their customers. They are simply the best - BETTER THAN ALL THE REST!

Betty Law

1596743871

I would like to give a shout out to Don & Scott from BCS, they have always been there for us when we have a system problem. and if we need them to come to the office, they are always here quickly. They deserve an atta boy! Thank you Don & Scott from BCS

Brian Madden

1596669133

The amazingly helpful and knowledgeable staff does a great job of making me feel taken care of. I always know that they are on my side and are only a phone call away if I need them.

Carrie Clarkson

1596631542

Just started using BCS after using a company that took forever to call back or resolve issues. BCS answers the phone right away and has taken care of the issue right then. Great experience!!!

Kenn Simmons

1596224323

BSC has provided great service and unsurpassed support. When needed, their availability and response time is above expectations and they go out of their way to provide resolutions to any inquiry or need for action. Stellar personnel breeds stellar products, services and support. BSC does that! - Michael Sciancalepore, Executive Director & CFO, The Moody Law.

Megan Lachman

1596116239

Speaking from the standpoint of a small business owner, with neither the ability nor the time to handle anything but the most basic technology problems and issues, BCS is an indispensable resource. They have installed and maintained both our telephone and computer systems. They have responded instantly (including sometimes over the weekend) to problems that we have occasionally encountered, due either to outside malware or our own incompetence. And they and have kept a watchful eye over our functionality requirements.Like any business in this modern world, we are completely dependent upon our communications and data processing systems. BCS has been a valuable business partner for us for more than 15 years. We are delighted to sing their praises.Pete Zemanian, FounderZemanian Law Group[posted from assistant's Google account]

Todd Derby

1595968107

We started using BCS for our phone system after a very bad install from another vendor. BCS was able to fix all the issues that the other vendor claimed were "system limitations". After a while, we started using BCS for IT support. The techs' level of knowledge is better than our old IT provider who was serving much larger clients. With BCS, we work with the same techs instead of a random help desk, which is a big help because our IT environment isn't always simple.

Columbus Station

1595959016

We have utilized BCS for a number of projects, most recently the replacement of our key fob access system for our dual location property amenities. From the initial conversations about products and options, to the installation and training, BCS has been wonderful to work with. Everyone is very personable and knowledgeable. Their prices are fair, service is quick, and customer service is excellent. BCS will continue to be our first call when we have any needs of this sort.

Protogyrou Law PLC

1595880589

Thank you for the great service! Service is timely and pricing fair. Wonderful to work with through 2 office moves.

Kiersten Downing

1595878781

We have used BCS for several years and they have always been responsive in assisting us. Their phone support team (specifically Bill and Dale) are top notch.

JANET PRUETT

1595867734

We have used BCS for our multi-line phone system for almost a decade. We have increased from 15 phones to 42, and they have been there through it all. They are very responsive whenever I need something. Their IT people, especially Bill and Dale have always helped me problem solve our phone issues. Thanks BCS!!!

Susan Alper

1595865237

My law office has worked with BCS for more than 20 years. As our company has evolved so too has our reliance on BCS. Tim Clark has tirelessly worked with us to keep our company safe, work remotely, upgrade and maintain our computer system, phone system, even directed us to a reliable copier provider. The technical support staff is knowledgeable, responsive, resourceful and pleasant. When we call, they answer - and have for more than 20 years! Don't know what we'd do without them.

Inman Strickler

1595522856

We have been a client of BCS Voice & Data Solutions for the last seven years. We purchased a Mitel server and phones. We were pleased with the ease of working with their sales team as well as the extensive training they did at the time of purchase. There service department is responsive and solves issues quickly. I would highly recommend BCS for your telecommunication needs.Kim PiciFirm Administrator

Blake Jones

1595438062

Used BCS on a couple AV and security projects. They have an eye for quality and don't cut corners. Communication is a big one in my book and they have always been very responsive. Will do business again in the future.