Should I Buy a Used Telephone System?: Cons (Part 2)

In our last blog post, we talked about the benefits of buying a used telephone system rather than one that is brand new. At BCS, we sell and stand behind both used and new phone systems, but acknowledge that different clients have different needs. While used business phone systems typically cost less, are more readily available, and act as a good starting points for many businesses, they also have their drawbacks.


  • Possible shorter lifespan. While all the used systems we sell are of the highest quality and thoroughly tested, they are typically older and more likely to break down in the future. All products have a shelf-life. If you are planning to upgrade to a new system in the not-too-distant future, then used may be the best option, but if you plan to keep the system long-term, consider buying new.
  • Finding replacement parts can be a chore. Manufacturers start retiring system components after a number of years and when something breaks or you need to add new users, locating the part you need can be a challenge. When you purchase from BCS, however, we will do everything we can to find an identical or comparable component when your system requires it.
  • Less feature-rich. Buying an older system often means settling for fewer cutting-edge features. While this isn’t always the case, you will experience a bit of a trade-off when purchasing used.

No matter which route you choose, BCS Voice & Data can find you the business phone system that fits your company’s size, mission, and unique needs. Call our sales department today at (757) 497-3100 to talk about your options.