Earlier this month on our blog we wrote about how important it is to protect your data from hackers through Network Monitoring. Losing time and stored information can be devastating for a business, and there are great services available to prevent that from happening. But what do you do if your entire server crashes? What if your desktop breaks? Broken equipment can bring all of your business operations to a halt, losing time and hard work if items weren’t saved.
Does your company have a plan in place for when equipment breaks? If you don’t have an internal IT department or outsourced service lined up, equipment repair can sometimes take days and even weeks – not good for a busy business that relies on technology for day-today tasks! So, next time your server crashes or your computer freezes, who are you going to call?
BCS Voice and Data Solutions, in addition to IT support and network monitoring, offers our customers fast and reliable equipment repair services through our 24/7 live answering service. Our certified engineers are ready for any kind of setback, including email malfunctions, downed network segments, router malfunctions, server outages, and telephone failures. Each HP warranty certified technician has a fully-equipped vehicle ready to go within a 4-hour response time. This means they have an onsite spare parts inventory, so you’ll get the service you need the first time around instead of waiting for additional visits.
Next time you’re experiencing broken or failing equipment, call BCS at (757) 497-3100. However, if you’re having frequent problems with equipment, it may be time to replace them! Be sure to ask about our IT solutions, A/V solutions, business phone systems and structured cabling services.