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Unified Communications. Bringing People Together During the Holidays and Everyday.

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All small to medium businesses can benefit from adding Unified Communications and Collaboration to their IT arsenal. The backbone of progress is efficient communication and UC allows companies to seamlessly integrate the various channels necessary to daily operations; email, messaging, virtualized environments, video and web conferencing, etc.

Many IT leaders are reluctant to embrace any one Unified Communications solution because they fear that such a change could leave their company “boxed in” to a certain server model or require an entirely new IT infrastructure to support it. We’re happy to report that these concerns are in large part unfounded, at least when companies choose to deploy a UC solution like Mitel MiCollab.

Mitel MiCollab is a single UC platform that addresses IT department’s concerns about complexity and inflexibility.

From Mitel:

  • One server for all functionality
  • One interface for user deployment
  • One management view
  • One point of control
  • Multiple deployment options including virtualized environments
  • Powerful APIs to bring other applications like email and CRM into the user’s communication realm.

In addition to the user-friendly interface, MiCollab offers the most sought-after UC features.

With MiCollab, the way you choose to deploy initially is not the end all be all for your company’s business communications future. Like we mentioned, the suite is compatible with public cloud hosting services, but it can also run on a dedicated site specific server, a private cloud or even a hybrid cloud model, depending on a business’s unique needs. And what’s more, it is incredibly easy to move the MiCollab suite to different platforms as your company grows. You may be running your business on a public cloud now, but if in two years you choose to upgrade to a private cloud model, MiCollab will upgrade with you. No need to invest in a new Unified Communications suite.

As an exclusive Mitel partner, BCS offers Unified Communications solutions like MiCollab as well as the latest business phone systems and the very best IT support and outsourcing in Hampton Roads and the Midatlantic region. Call or contact us today to learn more.

 

IT Outsourcing…Is It Right For My Business?

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There comes a time for most businesses when growth and increasing success includes larger challenges–especially in the realm of IT. When faced with these technological complexities and strategic decisions, business owners have choices. They can develop and manage an internal IT department, or choose professional IT outsourcing services with a company like BCS.

Which is the smartest choice? The answer depends on the size, staff structure and level of technological expertise of each individual company. However, for many the benefits of outsourcing IT management significantly outweigh those of using internal resources.

Seasoned Experience and a Competitive Edge

All businesses have the need for meticulous IT management, but few have the expertise or the time to carry it out themselves. IT, done well, is a full time job, even for a smaller company.

Building an internal IT department from within your existing staff generally will not provide you with the knowledge and experience you need to keep your mind off strategic IT decisions and on your core business.  Also, bringing self-professed IT experts onto your payroll is expensive and still doesn’t guarantee technical mastery (“certification” does not always equal “experience”).

While we can’t speak for other companies, when you choose IT outsourcing with BCS, we give you real solutions and careful attention. We are your fully staffed, highly experienced IT department whether you are right down the road or across the world.

If you have a capable existing in-house IT department, BCS can act as a support team when you need us. We are only a call away. Our IT support and outsourcing services include:

Whether you are looking for a total outsourcing solution or a small-scale enhancement to your IT department, our Managed Services Plan might be just what you are looking for.
Opting for this plan gives your business:
  • Priority Queuing
  • Unlimited Help Desk Support
  • Server Maintenance
  • Network Hardware Maintenance
  • Security Audits and Anti-Virus Updates
  • Backup Monitoring
  • Onsite Labor

When you hire BCS, you can have confidence that your latest IT challenge is nothing we haven’t seen before. Let us be your IT department. Call or contact us for more information and a no obligation estimate.

 

image: freedigitalphotos.net